Frequently Asked Questions
Everything you need to know about your Engage Pickleball gear.
How do I choose the right paddle weight?
Selecting a paddle weight depends on your play style: lighter paddles (7.5 - 7.9 oz) offer more control and maneuverability at the kitchen, while heavier paddles (8.3+ oz) provide more power and stability for drives.
What is your return policy for paddles?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your paddle's performance, you can return it in its original condition for a full refund or exchange.
How long does shipping typically take?
Standard shipping within the continental United States usually takes 3 to 5 business days. Expedited shipping options are available at checkout for those who need their gear sooner.
Do Engage Pickleball paddles come with a warranty?
Yes, all our paddles come with a limited lifetime warranty against manufacturer defects. This covers issues like core delamination or structural failures, but does not cover normal wear and tear.
Are your paddles USAPA approved for tournament play?
Absolutely. All Engage Pickleball paddles are tested and approved by the USAPA (USA Pickleball Association) for sanctioned tournament play across all professional and amateur levels.
How should I clean and maintain my paddle?
To maintain grit and surface tension, wipe your paddle face with a damp microfiber cloth after play. Avoid leaving your paddle in extreme temperatures, such as a hot car, as this can damage the internal core.